Frequently Asked
Questions

3 FAQ Results

Why can’t I find Castor & Pollux recipes?

After much consideration and a comprehensive assessment of our business, we have made the difficult decision to discontinue our Castor & Pollux brand. We’ve had the pleasure of crafting organic and purposefully sourced food for your pet.  And we can’t thank you enough for choosing us to be part of you and your pet’s lives. If you have any questions on transitioning, contact us through our online support form or by calling 1-800-875-7518.

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What is the best way to switch my dog or cat from Castor & Pollux food to Merrick food?

Gradually! Start by mixing a small amount of their new Merrick recipe with Castor & Pollux food. Then, over the course of seven to ten days, increase the amount of the new Merrick food while decreasing the amount of the old recipe until you have 100% new food in the bowl. Review the packaging for recommended daily feeding amounts. If you have any questions about transitioning, contact us through our online support form or by calling 1-800-875-7518. If you’re not sure which recipe is right for your pet, we’re happy to recommend recipes based on your pet’s needs.

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Which Merrick Recipe is right for my pet?

There are many options to choose from in our Merrick Natural Pet Food product line. Merrick offers a full line of natural dog and cat recipes, with added vitamins, minerals, and nutrients, and made with real, ingredients. Look through a variety of recipes like Grain Free or Grain-Inclusive diets, Limited Ingredient Diets, diets tailored for puppy, kittens, senior, large breed, and small dogs and with a variety of protein options, making it an excellent choice for the most discerning pet parents. Delighting pet owners seeking natural recipes with the highest standards in quality and sourcing remains a top priority, so we’d like to help you find another product your pet may enjoy.  If you have any questions on transition options, contact us through our online support form or by calling 1-800-875-7518. You can learn more about Merrick here.

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