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Ask Our Pet Parent Relations Team

Submit your question using this online support form.

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First Name *

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Last Name *

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Email Address *

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Phone Number

Address 1

Address 2

City

State/Province

Zip Code

Please provide a Zip Code.

Lot Number

Lot Code information will be near the Best Buy date
Examples:
Dry Food:
14189DL1 20301 2336 (only larger bags will have the last 4 digits)
Wet Food:
14211 CL3 36012 1808
Treats and Pouches vary

Please provide a Lot Number.

UPC Code

A UPC code can be found on the product. Type in the number beneath the barcode on your product.

Please enter a valid 6- or 10-digit UPC (no characters or spaces).

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