Update Archives

Updated 4/27/07

Dear Pet Parents,
Our hearts go out to those who have lost their four-legged best friend and to those whose favorite dog or cat is ill. As a team of pet parents, we all share your grief, sorrow and passion for those wagging tails and twitching whiskers. There is nothing better than that special greeting when you walk in the door, the snuggle on the couch, the expectant sit awaiting play time or treats, or those eyes that acknowledge your need for their love and devotion. We truly understand.

We want to assure you that our Organix and Natural Ultramix products are NOT affected by the canned food or dry food recalls. Organix and Natural Ultramix continue to be safe and healthy for your four-legged best friends.

We also want to assure you that NONE of our dry or canned Organix or Natural Ultramix foods or treats or Good Buddy Cookies contain wheat gluten (the ingredient associated with the original recalls).

We also want to assure you that NONE of our products, dry or canned, are produced by American Nutrition.
Rice Protein Concentrate is NOT used in any of our Organix dry dog, cat or puppy formulas, our Organix Organic dog canned formulas, our Organix Organic Canned Turkey Formula with Seafood Flavor, our Organix Organic Dog Cookies, or our Organix Organic Cat Treats.

Certified Organic Rice Protein Concentrate is used in our Organix Organic Feline Canned Turkey, Brown Rice and Chicken Formula. This ingredient is certified organic under the USDA's National Organic Program. Our Organic Rice Protein Concentrate is not affected by the recent recalls; it does not come from the same source associated with the recalls AND we have had it tested to ensure there is no trace of melamine and there is not.

Rice Protein Concentrate is NOT used in our Natural Ultramix Adult Canine Formula or Natural Ultramix Adult Feline Formula.

The Rice Protein Concentrate used in our Natural Ultramix Puppy Formula, Natural Ultramix Kitten Formula, Natural Ultramix Weight Management Formula and Natural Ultramix Indoor Feline Formula does not come from the source associated with the recalls and has already been tested to ensure there is no trace of melamine and there is not.

We hope the following provides helpful information and answers any questions you may have. If you need additional information, please let us know. You can reach us at - pawmade@castorpolluxpet.com or call us at 1-800-875-7518 (Monday through Friday, 7 am to 5 pm, Pacific Standard Time)

Waggingly,
Shelley Gunton
Co-Owner/”Top Dog”
Castor & Pollux Pet Works

Question: Are your products affected by the canned food or dry food recalls?
Answer: No, Natural Ultramix and Organix canned foods, dry foods, and treats are not affected by the recall.

Question: Are you still feeding Organix or Natural Ultramix to your own pets?
Answer: Absolutely! My own dogs love their Organix and Natural Ultramix canned food in addition to the dry kibble. All of us at Castor & Pollux Pet Works are completely confident in the quality of our products and continue to feed Organix and Natural Ultramix to our own dogs and cats.

Question: Are your canned foods made by Menu Foods, the company involved in the recall?
Answer: Yes, they are. However, for a number of very specific reasons, our products are not a part of the recall -
a) First and most importantly, the wheat gluten ingredient associated with the recall is not used in any of our products.
b) Our Organix line of dog and cat foods is not produced at the plant being associated with the recalled foods and must also meet organic certification standards. These include very rigorous and detailed requirements mandated by the USDA as part of the National Organic Program. From the farm and field to the processing, sourcing, storage, and handling of our organic ingredients through production, all stages are heavily regulated.
c) Our Natural Ultramix feline canned formulas are not produced at the plant being associated with the recalled foods.
d) A small amount of Natural Ultramix canine canned formulas was produced at the New Jersey facility but NOT during any period associated with the recalled product. This product is not affected by the recall.

Question: Are your dry foods made by Menu Foods?
Answer: No, our Organix and Natural Ultramix dry foods and treats are not made by Menu Foods.

Question: Do your dry Organix or Natural Ultramix foods or treats contain wheat gluten?
Answer: No.

Question: Do you attend production runs of Organix and Ultramix products?
Answer: Yes. One of our owners attends production runs; in facr, we just returned from the most recent run of our Organix canned formulas.

Question: Do your dry Organix or Natural Ultramix foods or treats contain Rice Protein Concentrate?
Answer: We do not use Rice Protein Concentrate in Organix (food or treats) or in Natural Ultramix Adult Canine Formula, Natural Ultramix Adult Feline Formula, or Natural Ultramix Dog Cookies. The Rice Protein Concentrate used in our other Natural Ultramix dry food formulas has already been tested and there is NO trace of melamine. Certified Organic Rice Protein Concentrate is used in our Organix Organic Feline Canned Turkey, Brown Rice and Chicken Formula but is not affected.

Question: Where does the wheat gluten come from that is used in some of your Animal Planet treats?
Answer: The wheat gluten is domestically sourced and produced.

Question: Are you going to continue having your canned food products made by Menu Foods ?
Answer: We are always evaluating our options to ensure we can continue to provide our safe, healthy, natural and organic Organix and Natural Ultramix products to concerned pet parents everywhere. Our commitment to organic products supports our belief and actions towards the humane treatment of animals together with our commitment to providing safe, healthy, natural and organic products.

Question: How do I obtain more information about the pet food recalls?
Answer: The FDA website has lists of recalled pet foods and links to the different pet food companies' websites plus additional information. Visit www.fda.gov

For more information on the Benefits of Feeding Organic Food and Treats click here.
For more information on Pet Food Safety click here.